Shipping and Deliveries
Shipping: All items on this site are shipped from South Korea. Selecting the ‘free shipping’ option means that your item will be shipped by surface shipping using the Korean post-office service. Delivery time can vary between 2 to 3 months from shipping day to delivery. Keep in mind that due to the process of surface shipping, delivery can be delayed and tracking for such shipping options is scarce and only reliable to a certain extent.
When choosing the ‘free shipping’ option, deliveries are done via your local postal service. If you are unsure which one it is, click on the tracking button below, then select Track and Trace. You will be given a list of service providers from all around the world. You can click on your local service provider.
Tracking: packages using the ‘free shipping’ option can be tracked via the Korea Post international website by selecting Track and Trace and entering your shipping number in the search bar at the top of the pop-up window.
Alternatively, you can choose another tracking service by selecting the country where the package is heading in the list provided in the pop-up after selecting Track and Trace. This will lead you to your local postal service tracking page.
Shipping: When selecting ‘Express Shipping’, your package will be shipped with EMS. It usually takes under two weeks to get to destination anywhere in the world, although delays are possible.
Tracking: packages using the ‘express shipping’ option can be tracked via the EMS international website, and tracking is quite reliable.
We do not take returns at this moment. The Koryo Hall of Adventures is a small setting still looking for its audience and we simply can’t afford returns. However, we will do our best to help replace any item damaged or lost during transit to the best of out ability.